FAQs

What is NewMotif?
NewMotif is an online store offering high-quality canvas art and prints designed to inspire and transform your space. We focus on providing modern, motivational, and stylish designs that reflect your unique personality.

How long will it take to receive my order?
Orders typically take 3–5 business days to process and an additional 5–7 business days for shipping, depending on your location. You’ll receive a tracking number as soon as your order ships.

Do you offer international shipping?
Yes! We proudly ship all around the world, so no matter where you are, you can enjoy our art.

Can I customize my order?
At this time, we do not offer customization options, but we are working on adding personalized products in the future. Stay tuned!

What if my order arrives damaged?
If your order arrives damaged or defective, please email us at new.motif10@gmail.com within 7 days of receiving your item. Be sure to include your order number and photos of the damage so we can resolve the issue quickly.

What is your return policy?
We want you to love your purchase! If you’re not satisfied, we accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us at new.motif10@gmail.com to start the return process.

How can I contact customer support?
You can reach us by email at new.motif10@gmail.com or through the contact form on our website. Our team will get back to you within 1–2 business days.

What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal for your convenience.

Do you offer discounts or promotions?
Yes! Sign up for our newsletter to stay updated on exclusive discounts, promotions, and new product launches.

Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email. Use it to check your shipment's status anytime.

Are your products ready to hang?
Yes, all of our canvas art comes ready to hang with pre-installed hardware, making it simple to decorate your space right out of the box.